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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Denisse Tirado

September 20, 2024

5  out of  5
rating by Denisse Tirado
"Maria Capetillo was was professional, efficient, and had a sense of urgency with what I requested. Highly recommend. Thanks Maria! :D"
We responded:
"Denisse, thank you for taking the time to write this positive review! I really appreciate your recommendation. Thanks again and have a great day! -Maria :)"
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Agata Korman

September 10, 2024

5  out of  5
rating by Agata Korman
"Maria and her team are the best, they gave me a nice deal with insurance. When my teenager started driving they gave me the best offer no other insurance company was able to give me. Whenever I have a problem they're always there for me, can not thank them enough for the help."
We responded:
"Thank you so much, Agata, for your kind words! We’re thrilled to hear that me and my team have been able to provide you with excellent service. It’s wonderful to know that we’ve been there to help whenever you’ve needed it. Your support means a lot to us, and we’re happy to assist you. Thanks again for choosing us! – Maria"
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EILEEN HARASTI

August 30, 2024

5  out of  5
rating by EILEEN HARASTI
"Very knowledgable"
We responded:
"Thank you, Eileen, for your kind words! We’re glad to hear that you found our team knowledgeable. If you ever have any more questions or need further assistance, we’re here to help. Thanks for choosing us! – Maria"
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Belinda Garcia

August 29, 2024

5  out of  5
rating by Belinda Garcia
"Recently started my own small business and had a last minute event come up I needed very specific insurance coverage for and Maria and her team were so easy to work with. This is my first time having to work with an insurance agent for business and couldn’t have ask for a more understanding and professional team to work with. Definitely recommend this team and hope to work with them for years to come!"
We responded:
"Thank you so much, Belinda, for sharing your experience! We’re thrilled to hear that our team was able to help you with your insurance needs. It’s wonderful to know that your first experience working with an insurance agent for your business was positive. We’re excited to work with you for years to come, and we’re here to support your business needs. Thanks again for your recommendation! – Maria"
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Erica De Dios

August 20, 2024

5  out of  5
rating by Erica De Dios
"Very attentive and professional. I didn't catch the agent's name but she was very nice and worked with me to get the lowest rate. Edited 8/20/2024. Her name is Lorena"
We responded:
"Thank you, Erica, for your kind words! We’re so glad that Lorena provided you with attentive service. Your feedback means a lot to us, and we’re here to help with anything you need. Thanks again for choosing our State Farm team! – Maria"
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Adan Merino

August 12, 2024

5  out of  5
rating by Adan Merino
"Buen servicio y amabilidad"
We responded:
"Adan, ¡Gracias por tu comentario positivo! Nos alegra saber que disfrutaste de nuestro buen servicio y amabilidad. Nos esforzamos para brindar la mejor atención posible a nuestros clientes. Si tienes alguna otra pregunta o necesitas más información, no dudes en hacérnoslo saber. ¡Esperamos verte de nuevo pronto! - Maria"
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CMG Oficial

August 9, 2024

5  out of  5
rating by CMG Oficial
"Excelente servicio y muy profesionales en lo que hacen. Personal muy atento y amable en todo, yo recomiendo esta oficina. Muchas gracias!"
We responded:
"CMG Oficial, muchas gracias por tomarse el tiempo para dejar una reseña en Google sobre nuestro servicio. Nos complace saber que su experiencia con nosotros fue excelente y que encontró a nuestro personal atento y amable. Siempre nos esforzamos por brindar un servicio profesional y de calidad a nuestros clientes, por lo que sus comentarios son muy apreciados. Nos complace haber cumplido sus expectativas y agradecemos su recomendación. Si necesita cualquier otro servicio o tiene alguna pregunta adicional, no dude en contactarnos. Estaremos encantdos de ayudarle con lo que necesite. -Maria "
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AK Vincent

August 8, 2024

5  out of  5
rating by AK Vincent
"Maria Capetillo State Farm office is outstanding! I have spoken with Elizabeth several times over the years and she always provides exceptional customer service and patiently answers all of our questions in a friendly, knowledgeable manner. She goes above and beyond and we are so glad we switched to this office when we moved into the area a couple of years ago."
We responded:
"Hi AK! Thank you for your wonderful review! We’re thrilled to hear that Elizabeth has consistently provided you with exceptional service over the years. It’s great to know that our team’s dedication has made your experience with us outstanding. We’re so glad you chose our office when you moved to the area, and we’ll continue to go above and beyond to meet your needs. If you ever have more questions or need assistance, we’re always here to help! -Maria" "
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Laura D

August 2, 2024

5  out of  5
rating by Laura D
"Great service"
We responded:
"We're glad to hear you received great service. Thank you for your feedback, Laura! - Maria "
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ben orozco

July 31, 2024

1  out of  5
rating by ben orozco
"Not a good agent never return phone calls"
We responded:
"Hi Ben, I am glad we were able to connect Yesterday and Today. I apologize for the misunderstanding in communication. I was not aware you were looking for me. Please let me know if there is anything else I can assist you with. -Maria "
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Carson's Tech

July 29, 2024

1  out of  5
rating by Carson's Tech
"Wanted a quote. Left contact info and State Farm said she would reach out for my questions so I could get started with State Farm. She never reached out. If she can’t even call me to get me set up with insurance imagine what happens when I have an issue or a claim. Definitely lost my business."
We responded:
"Hi Carson, looking through our book of business we don't see any of your contact information nor anything suggesting you reached out to our office. You can always feel free to call us directly at 815-407-0954 and we would gladly give you a quote. We are open Mon-Fri as well as Saturday to be more accessible to customers. Thank you - Arturo"
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Jose Ivan Hernandez Uribe

June 27, 2024

5  out of  5
rating by Jose Ivan Hernandez Uribe
"Griselda y la oficina de Maria capetillo arreglaron mis problemas y fueron más haya de su deber excelente servicio y excelente trato 100% recomendados"
We responded:
""¡Gracias José por la fantástica reseña! Apreciamos sinceramente sus comentarios y apoyo a nuestro equipo de State Farm. ¡No dude en llamar o visitar nuestra oficina en cualquier momento! – Maria""
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Tacos Maui

May 23, 2024

5  out of  5
rating by Tacos Maui
"Love working with this office, all the staff is very attentive and very responsive to our needs."
We responded:
"Thank you for your kind words! We're delighted to hear that you love working with our office. We're here to be attentive and responsive to your needs. -Maria"
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mandy leaks

May 14, 2024

5  out of  5
rating by mandy leaks
"Maria provides the best customer I've ever experienced with an Insurance company. As of late, I've been too busy to call during normal business hours so I send emails in the middle of the night. Maria and her team always responds the very next day."
We responded:
"Thank you for sharing your experience, Mandy! We're delighted to hear about the outstanding service you've received from our team. It's wonderful that they accommodate your schedule by responding promptly to your emails. Your praise for our exceptional customer service is greatly appreciated, and we look forward to continuing to serve you with the same high standards. Thank you for choosing us! – Maria"
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Juan Lamas

May 13, 2024

5  out of  5
rating by Juan Lamas
"Todo bien muchas gracias! La atención estuvo muy bien Y nos atendió perfectamente! Gracias!"
We responded:
"¡Gracias Juan por la reseña de cinco estrellas! Apreciamos sinceramente su apoyo a nuestro equipo de State Farm. Si tiene alguna pregunta, llame o visite nuestra oficina en cualquier momento. – Maria"
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Josejfigueroa77gmail. Com Josejfigueroa77

May 3, 2024

5  out of  5
rating by Josejfigueroa77gmail. Com Josejfigueroa77
"They did an absolute good job, I called them up because a baseball hit my windshield and they knew how to fix the job quick and fast. I totally recomend coming here because they know how to do the job. THANK YOU MARIA CAPETILLO and the team working with her ."
We responded:
"Jose, thanks so much for your wonderful review. We really appreciate it. Thanks so much for the opportunity to help with your glass claim. Please let us know if there is anything else we can help you with. -Maria"
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Marissa Iles

April 30, 2024

5  out of  5
rating by Marissa Iles
"Maria has been my State Farm agent for several years now and she as well as her office is very prompt in following up on my inquiries."
We responded:
"Thank you for your feedback, Marissa! We’re delighted our team has provided prompt responses and excellent service over the years. We pride ourselves on our responsiveness and commitment to customer needs, and we're glad to know our office has met your expectations. We appreciate your continued support of us and look forward to serving you for many more years! – Maria"
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carolina franchini

April 18, 2024

5  out of  5
rating by carolina franchini
"Very Quick honest and transparent service."
We responded:
"Thank you for the five-star review, Carolina! We're thrilled to hear that you had a great experience. Your feedback is incredibly important to us, and we're glad we could meet your expectations. We look forward to serving you again in the future! – Maria"
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Google MeThis

April 13, 2024

5  out of  5
rating by Google MeThis
"Thank you for helping me out with my Situation and taking care of it in a professional matter. - and your quick response"
We responded:
"Thank you so much for the five-star review! I'm glad our team could help you and address your situation quickly. If you have any more questions or need further assistance, please don't hesitate to reach out. Thank you for your feedback; it's greatly appreciated! – Maria "
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maria rojas

March 13, 2024

5  out of  5
rating by maria rojas
"Siempre son muy amables, contestan todas nuestras dudas y explican bien las pólizas, y lo mejor tratan de buscar el mejor precio para la póliza que ocupamos. Lo recomiendo mucho."
We responded:
"Maria, Muchas gracias por confiar en nuestra oficina y recomendarnos. Le agradecemos mucho. -Maria María, Thanks so much for your review and your trust. We really appreciate it. -Maria"
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Raul Palma

February 27, 2024

5  out of  5
rating by Raul Palma
"Muy contento con la atención que me dieron muchas gracias Elizabeth recomendado 100%"
We responded:
"Raúl, thanks so much for your great review. We really appreciate it. Please let us know if there is any additional insurance needs we can help you with. -Maria"
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Savage Trucker

February 24, 2024

5  out of  5
rating by Savage Trucker
"Griselda Zaragoza is an excellent agent, very professional, kind, outstanding customer service"
We responded:
"Thanks so much for your awesome review!!!! I really appreciate it. I am glad Griselda provided outstanding customer service to you. Please let us know if we can help with any additional insurance needs. -Maria"
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Jay Lifestyle

January 17, 2024

5  out of  5
rating by Jay Lifestyle
"Elizabeth was amazing and very easy to work with, she answered all of my questions and concerns quickly and efficiently. She was also very professional"
We responded:
"Jay, thanks so much for your wonderful review!!!! We really appreciate the opportunity to help with your insurance needs. Please let us know if we can help with any other insurance product. -Maria :)"
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Daniela Nogueda

January 12, 2024

5  out of  5
rating by Daniela Nogueda
"Maria C. Provides great customer service and very helpful."
We responded:
"Daniela, thanks so much for your wonderful review. I really appreciate it. I am glad I was able to help with your insurance needs. Please let me or my team members know if there is anything else we can help you with. Maria :)"
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E.R Productions

January 3, 2024

5  out of  5
rating by E.R Productions
"I came in today looking to get a quote on Car insurance and I had such a great experience. Me and my wife walked out new costumers. Thank you Gris for making it such a smooth process and for getting us such a great price."
We responded:
"Eduardo, Thanks so much for your wonderful review!!!! I am excited to know you had a great experience with my Team member Gris. We hope to continue to serve you with any additional insurance products you might need in the future. -Maria :) "