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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Angel jr Mendoza

October 20, 2025

5  out of  5
rating by Angel jr Mendoza
"Answered in very professional manner and in a timely manner."
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Aime Ayy

October 20, 2025

5  out of  5
rating by Aime Ayy
"Best people to go to for insurance! Arturo helped me out so much and made the process very easy!"
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Francisco Javier

October 20, 2025

5  out of  5
rating by Francisco Javier
"Dan un excelente servicio , son muy amables,es facil de contartarlo y la comunicación es muy buena... Realmente me siento bien de tener mis aseguranzas con ellos ... Muy eficientes..."
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Lisbeth Hernandez

October 17, 2025

5  out of  5
rating by Lisbeth Hernandez
"Excelente atención..!!! Muchas gracias ✨🙏"
We responded:
"Lisbeth, "Muchas gracias por tus palabras y por tomarte el tiempo de dejarnos tu opinión. Nos alegra saber que la atención fue de tu agrado. ¡Esperamos verte pronto de nuevo!" -Maria Lisbeth, "Thank you very much for your kind words and for taking the time to share your feedback. We are glad to hear that you were pleased with our service. We look forward to seeing you again soon!" -Maria"
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Jenna Berger

October 17, 2025

5  out of  5
rating by Jenna Berger
"I partnered with Maria on a mutual customer's purchase. She was quick to respond with the documents needed for our customer. The experience was great and I would recommend her for your insurance needs."
We responded:
"Jenna, Thank you for your kind feedback! I appreciate your recommendation and look forward to collaborating again in the future. -Maria "
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SAL

October 16, 2025

5  out of  5
rating by SAL
"Lorena is the best she always helps with all my concerns questions very kind and friendly highly recommended"
We responded:
"Sal, Thank you so much for your kind words and recommendation! We’re thrilled to hear that Lorena has been so helpful and friendly. We truly appreciate your support and look forward to assisting you again in the future! -Maria"
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benito abarca

October 14, 2025

5  out of  5
rating by benito abarca
"Great customer service from Arturo quick to get me my policy. Will definitely recommend calling him"
We responded:
"Benito, Thanks so much for the awesome review! We’re really happy to hear Arturo was quick and helpful getting your policy sorted. Your recommendation means a lot to us! If you ever need anything else, just give us a shout. -Maria"
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Graciela Ramirez

October 14, 2025

5  out of  5
rating by Graciela Ramirez
"Elizabeth De Avila in State Farm exceeded my expectation very knowledgeable and effective truly made my switch over a great experience. I highly recommend ."
We responded:
"Graciela, Thank you for your kind words! We’re so glad to hear that Elizabeth exceeded your expectations and made your switch over a smooth and positive experience. Your recommendation means a lot to us. Please don’t hesitate to reach out if you need any further assistance! -Maria"
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Elizabeth V

October 14, 2025

5  out of  5
rating by Elizabeth V
"Lorena has been amazing to work with. She has been guiding me step by step through getting home insurance and bundling my auto insurance. Great service! I would recommend."
We responded:
"Elizabeth, Thanks so much for the great review! We’re happy Lorena made the home and auto insurance process easy for you. We really appreciate your recommendation and look forward to helping you again in the future! -Maria"
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JT Moen

October 9, 2025

5  out of  5
rating by JT Moen
"Elizabeth was very helpful - I’ve had car insurance through them for years and now renters insurance and I’ve never had a problem."
We responded:
"JT, Thank you so much for your kind words! We're thrilled to hear that Elizabeth has been helpful and that you've had a great experience with both your car and renters' insurance through us. We truly appreciate your loyalty over the years and look forward to continuing to serve you! -Maria"
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Robert Maucker

October 9, 2025

5  out of  5
rating by Robert Maucker
"This Office insures my home and car at very competitive pricing. When I call to make payment they know who I am, they are fast and courteous. Highly recommended."
We responded:
"Robert, Thank you very much for your thoughtful review and recommendation. We are pleased to hear that you find our pricing competitive and appreciate the prompt and courteous service provided by our team. It is our privilege to assist you with your home and car insurance needs, and we remain committed to delivering personalized and efficient service. Please do not hesitate to reach out if we can be of further assistance. -Maria"
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Alberth De Avila

October 7, 2025

5  out of  5
rating by Alberth De Avila
"Agent who helped me is ELIZABETH DEAVILA .Good service helped me out/ answered all my questions i had about my new policy. Very professional appreciate the help .would highly recommend ELIZABETH DEAVILA FOR ANY OF YOUR INSURANCE NEEDS."
We responded:
"Albert, Thank you so much for your kind words and positive feedback! We’re thrilled to hear that Elizabeth Deavila provided you with excellent service and was able to answer all your questions about your new policy. We truly appreciate your recommendation and are here to assist you with any of your insurance needs in the future. Thanks again for choosing us! - Maria "
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Beatriz Castro

October 6, 2025

5  out of  5
rating by Beatriz Castro
"The staff here is truly fantastic—especially Elizabeth! She’s always available, incredibly helpful, and goes out of her way to assist with any questions or needs I have. Her professionalism and friendly attitude make a big difference. Excellent customer service all around!"
We responded:
"Beatriz, Thank you so much for your wonderful feedback! We’re thrilled to hear that Elizabeth and the team have been so helpful and supportive. We’ll be sure to pass along your kind words to her — she’ll be delighted! Providing excellent customer service is our top priority, and we’re grateful for your recognition. Looking forward to assisting you anytime you need us! -Maria"
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Zaid Rasheed

October 4, 2025

5  out of  5
rating by Zaid Rasheed
"Once again Griselda absolutely nailed it with her quality of service and prompt resolution!!! Her timely response and knowledge helped me save what otherwise would've been a substantial increase in my insurance payments for a whole year. Highly recommend consulting with an agent of her calibre for insurances needs provided by State Farm!! ""
We responded:
"Zaid, Thank you very much for your kind and thoughtful review. We are delighted to hear that Griselda provided you with exceptional service and timely assistance. It is our priority to ensure our clients receive knowledgeable support to help them make the best decisions, and we are pleased that she was able to help you avoid a significant increase in your insurance payments. We sincerely appreciate your recommendation and look forward to continuing to serve your insurance needs. -Maria"
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zaid rasheed

October 2, 2025

5  out of  5
rating by zaid rasheed
"Was absolutely wonderful and a pleasure working with Griselda at State Farm!!! It was not only a smooth, transparent and comfortable process staring the policy, getting the right information and applicable discounts but also when my insurance was about to lapse due to non-payment by the mortgage company. Not many people reach out but she did and was very helpful working switfly with constant communication and updates to resolve the issue within a few hours. Great service, Highly recommended!! Zayd Update : 10/2/2025 Once again Griselda absolutely nailed it with her quality of service and prompt resolution!!! Her timely response and knowledge helped me save what otherwise would've been a substantial increase in my insurance payments for a whole year. Highly recommend consulting with an agent of her calibre for insurances needs provided by State Farm!!"
We responded:
"Thank you, Zaid, for your 5-star review! We truly appreciate your support and are glad to know you had a great experience with our agency. If there’s anything we can assist you with in the future, don’t hesitate to reach out! - Maria"
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Josefa Espinoza

September 26, 2025

5  out of  5
rating by Josefa Espinoza
"Excelente servicio ;amabilidad y confianza 💙Gracias 👑"
We responded:
"Josefa, Le agradecemos sinceramente por tomarse el tiempo de compartir su experiencia. Nos complace saber que nuestro servicio, amabilidad y confianza cumplieron con sus expectativas. Seguiremos esforzándonos para ofrecerle siempre la mejor atención. -Maria Josefa, we sincerely appreciate you taking the time to share your experience. We are pleased to know that our service, kindness, and trust met your expectations. We will continue striving to always provide you with the best care. -Maria"
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Amaury Mora

September 20, 2025

5  out of  5
rating by Amaury Mora
"This is my insurence agent for more then 19 years we have our up and downs but the company is always there for me !! Highly recommend specially their team , Lorena always there to help !!!"
We responded:
"Amaury, thanks so much for allowing us to serve you all these years. I really appreciate the opportunity. I am glad to hear Lorena is always there to help you. Don't hesitate to reach out if we can assist you in any way. -Maria "
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Richard Mutz

September 8, 2025

5  out of  5
rating by Richard Mutz
"Maria Capetillo is great to work with!!! I’m so glad to have her in my corner."
We responded:
"Richard, thanks so much for your kind words! I appreciate your positive feedback and please don't hesitate to reach out if we can help with anything else. -Maria"
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Enrique Plata

September 5, 2025

5  out of  5
rating by Enrique Plata
"I’m very happy excellent insurance company."
We responded:
"Enrique, Thank you for your wonderful feedback! We’re glad to hear you’re happy with our insurance services. We look forward to continuing to support your insurance needs! -Maria"
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Yesenia Morales

September 4, 2025

5  out of  5
rating by Yesenia Morales
"Excelente servicio."
We responded:
"Yesenia, Muchas gracias por tu comentario! Nos alegra saber que nuestro servicio cumplió con tus expectativas. Esperamos verte pronto de nuevo. -Maria"
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Talia Gonzalez

August 29, 2025

5  out of  5
rating by Talia Gonzalez
"Maria Capetillo She was very helpful friendly I would recommend two friends and family Have home insurance and car insurance reasonable price"
We responded:
"Talia, Thank you so much for your kind words! I’m glad I could help. I really appreciate you recommending me to your friends and family. If you ever need anything else with your home or car insurance, just let me know! -Maria"
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Yolanda Nava

August 27, 2025

5  out of  5
rating by Yolanda Nava
"I’m very satisfied with Lorenas work she gave me an amazing and fast service"
We responded:
"Thank you so much for your kind words! We're happy to hear you’re satisfied with Lorena’s amazing and fast service. -Maria"
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David

August 7, 2025

5  out of  5
rating by David
"I would like Iike to Thank Statefarm Account Representative Lorena Redmond of the Maria E Capetillo Agency Weber Rd. in Romeoville IL for her splendid work in providing me with the necessary information and assistance that we were able to insure our Church! Your effort and thoroughness is truly appreciated! Pastor David Seroy!"
We responded:
"Thank you so much, Pastor David Seroy, for your kind words! We're happy Lorena could help you insure your Church. We appreciate your trust and are always here to assist you! -Maria"
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John Ocoll

August 5, 2025

5  out of  5
rating by John Ocoll
"I would like to thank gesilda for taking the time to correct my license plates! She could have told me to go to the dmv etc., instead gesilda over the phone did everything for me And I'm 100% up to date. Greatful people like gesilda still care enough to go out of their way and not passing the buck! You made my day, gesilda, THANK YOU!!!"
We responded:
"John, thanks so much for your review. I am glad to know that Griselda provided you with great service. Please reach out if there is anything else we can help you with. -Maria "
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Josefina Mdo

July 24, 2025

5  out of  5
rating by Josefina Mdo
"best customer service I've had from a insurance agent. Highly recommend"
We responded:
"Thanks so much Josefina for your kind words. I really appreciate it. I am thrilled to hear that you had a great customer service experience. Please reach out if you need anything else. -Maria "