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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Afshan Firdouse

February 27, 2026

5  out of  5
rating by Afshan Firdouse
"Griselda was very helpful and answered Al my questions stayed on the phone until I needed."
We responded:
"We appreciate your review, Afshan. We are so happy that you had such a wonderful experience with State Farm Agent Maria Capetillo’s Team here in Romeoville ! "
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Olga Navarrete

February 26, 2026

5  out of  5
rating by Olga Navarrete
"Excelente servicio! Con state farm es la mejor compañía de aseguradora ! Todo el personal es muy eficiente y rápido servicio 100% recomendado yo tengo mi servicio con ellos y no pienso cambiar de compañía."
We responded:
"Thank you for your kind review of State Farm Agent Maria Capetillo’s Team. We appreciate it!"
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Al

February 23, 2026

5  out of  5
rating by Al
"Griselda was very helpful getting an issue corrected with the Secretary of State about my insurance. Always very happy with the help provided here."
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Maria Capetillo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Juan Pablo Crovetto

February 19, 2026

5  out of  5
rating by Juan Pablo Crovetto
"Excelente la atención al cliente, pude obtener mi seguro de vehículo rápido"
We responded:
"Thank you for the positive review! If you have any insurance-related questions or needs, please feel free to reach out. "
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William Nieto Nieto

February 19, 2026

5  out of  5
rating by William Nieto Nieto
"Excelente servicio y atención, muy buen acompañamiento y asesoría en los temas de seguros."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Romeoville to know that you had such a wonderful experience with us here on State Farm Agent Maria Capetillo’s Team."
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Jorge Bustamante

February 15, 2026

5  out of  5
rating by Jorge Bustamante
"Good customer service."
We responded:
"Jorge, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Gerard Crovetto

February 10, 2026

5  out of  5
rating by Gerard Crovetto
"Excelente atención me ha brindado Lorena, me ayudó muchísimo con la aseguranza de mis vehículos, totalmente satisfecho, y no creo cambiarme de State Farm jamás."
We responded:
"Thank you so much for the 5-stars, Gerard! We hugely appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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mstierra terry

February 10, 2026

5  out of  5
rating by mstierra terry
"Great experience great help"
We responded:
"mstierra, thank you so much for the 5-star rating! If you have any insurance questions or need assistance, State Farm Agent Maria Capetillo’s Team is just a call or email away!"
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Krisbel Renteria

February 9, 2026

5  out of  5
rating by Krisbel Renteria
"Best State Farm experience here. They are kind and very prompt."
We responded:
"Thanks so much for the amazing review, Krisbel! We really appreciate your support here in Romeoville . If you ever have any questions or need insurance assistance in the future, we are just a message away!"
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David Sharp

February 5, 2026

5  out of  5
rating by David Sharp
"I called the office and got a hold of Elizabeth to talk to her about lowering my rate on my home and auto insurance. She was very informative and patient to work with me and come up with ideas to lower my rate which was successfully done on both policies. Thank you, Elizabeth."
We responded:
"Thank you for taking the time to leave such a great review, David. We strive for excellence in all things insurance and are grateful for your positive feedback. "
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Daena J

January 17, 2026

5  out of  5
rating by Daena J
"The patience and dedication that Arturo demonstrates in helping his clients are truly admirable. He went above and beyond to assist me with my new policy, working diligently until he found the best option for me and my daughter. Griselda is another agent who has always served me with great professionalism and a calm demeanor. Without a doubt, my best option was to call and request a car/home quote from Maria Capetillo's office!"
We responded:
"Thanks so much for the fantastic rating, daena! We are so glad you had a positive experience with us here on State Farm Agent Maria Capetillo’s Team. If there is anything we can do for you in the future, just give us a shout! "
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Jonathan Patten

January 13, 2026

5  out of  5
rating by Jonathan Patten
"Thank-you for the great service & the great price!"
We responded:
"Greetings Jonathan, Thanks for the great review! It's great to know that we were able to provide you with the highest levels of service. We hope to continue exceeding your expectations with great service. See you soon! -Maria"
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Leticia Rodriguez

January 3, 2026

5  out of  5
rating by Leticia Rodriguez
"Became is State Farm member as of today, Arturo the gentleman who took care of us has excellent customer service"
We responded:
"Leticia, Thanks for the kind words! Hearing that your experience went well really makes our day. If you ever need anything please don't hesitate to reach out to our team. It was a pleasure to serve you. -Maria"
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Hablemos de Todo un Poco

December 17, 2025

5  out of  5
rating by Hablemos de Todo un Poco
"Exellent custumer atention"
We responded:
"Thank you so much for your kind words! We're delighted to hear you had an excellent customer experience. We appreciate your support and look forward to serving you again! -Maria"
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Tunisia Byrd

December 13, 2025

5  out of  5
rating by Tunisia Byrd
"Fast and efficient service. I have had positive interactions with both the manager and the representatives. The staff has great customer service skills."
We responded:
"Tunisia, Thank you so much for your kind words! We’re thrilled to hear that you had positive interactions with our manager and team, and that you found our service fast and efficient. Providing excellent customer service is very important to us, and your feedback means a lot. We look forward to serving you again in the future! -Maria"
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E C

December 10, 2025

5  out of  5
rating by E C
"My family has been working with Maria for a long time and she’s great. Quick responses and never fails to answer our questions. Now, I got my last policy through Arturo and he’s just as professional and knowledgeable. Thank you"
We responded:
"E C, Thank you so much for your kind words and continued trust in our team! We’re thrilled to hear that Maria has consistently provided you with excellent service and that Arturo was able to assist you just as well. It’s a pleasure working with your family, and we look forward to supporting you for many years to come. Please don’t hesitate to reach out if you need anything else! -Maria"
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Josh Ihmoud

December 3, 2025

5  out of  5
rating by Josh Ihmoud
"Maria is an excellent, she is very responsive. Thank you."
We responded:
"Josh, thanks so much for your kind works. I really appreciate your feedback and look forward to assisting you again in the future! -Maria"
Profile photo of Jose Pacheco

Jose Pacheco

November 29, 2025

5  out of  5
rating by Jose Pacheco
"I’m very happy to have my insurance with State Farm, with Maria Capetillo and her team. I would like to especially thank Elizabeth for her support with the cancellation of my registration and plates. She provided me with the information I needed to reinstate my registration and renew my sticker. Thank you very much for your excellent service. Att: José Pacheco"
We responded:
"Jose, thank you so much for your kind words and for choosing State Farm! We’re thrilled to hear that Elizabeth, and the team were able to assist you effectively. We truly appreciate your trust and look forward to continuing to support you with all your insurance needs. If you ever have any questions or need assistance, please don’t hesitate to reach out! -Maria"
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Gloria Gallegos

November 25, 2025

5  out of  5
rating by Gloria Gallegos
"Excelente servicio y atención, siempre contestan todas mis preguntas, muchas veces me ha atendido Lorena ella es muy profesional y amable."
We responded:
"Gloria, ¡Muchas gracias por tus amables palabras! Nos alegra mucho saber que nuestro servicio y atención han cumplido con tus expectativas. Le transmitiré tus felicitaciones a Lorena, seguro que le alegrará saber que valoras su profesionalismo y amabilidad. Seguiremos esforzándonos para brindarte siempre la mejor atención. ¡Gracias por confiar en nosotros! -Maria Gloria, Thank you very much for your kind words! We are very happy to know that our service and attention have met your expectations. I will be sure to pass on your compliments to Lorena; she will be glad to know you appreciate her professionalism and kindness. We will continue working hard to always provide you with the best care. Thank you for trusting us! -Maria "
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Axel

November 20, 2025

5  out of  5
rating by Axel
"I have had nothing, but a great experience with Maria and State Farm. They have the best rates hands down and have been a pleasure to deal with. They have always been responsive to any requests. I can't say enough. I've recommended them to family and friends. I truly have had a good experience with them."
We responded:
"Axel, thank you so much for your kind words and for taking the time to share your experience! We're thrilled to hear that Maria and the team at State Farm have provided you with excellent service and competitive rates. Your recommendation to family and friends means the world to us. We look forward to continuing to assist you with any future needs. Thanks again for being a valued customer! -Maria"
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hi hi

November 18, 2025

5  out of  5
rating by hi hi
"Buen servicio 5 star"
We responded:
"Muchas gracias por tu comentario y por otorgarnos 5 estrellas. ¡Nos alegra saber que nuestro servicio fue de tu agrado! Esperamos verte de nuevo pronto. -Maria Thank you very much for your comment and for giving us 5 stars. We’re glad to know that you liked our service! We hope to see you again soon. -Maria"
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Maria Rodriguez

November 18, 2025

5  out of  5
rating by Maria Rodriguez
"Great customer services Griselda was great."
We responded:
"Maria, Thank you so much for your kind words! We’re thrilled to hear that Griselda provided you with great customer service. We appreciate your feedback and look forward to serving you again! -Maria"
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Hussam Syed

November 13, 2025

5  out of  5
rating by Hussam Syed
"Arturo was super helpful and easy to work with."
We responded:
"Hussam, thank you for taking the time to share your experience. We are pleased to hear that Arturo was helpful and made the process smooth and easy for you. Providing excellent service is our top priority, and your feedback is greatly appreciated. Please don’t hesitate to reach out if you need any further assistance. -Maria"
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Christopher O. Flores

November 13, 2025

5  out of  5
rating by Christopher O. Flores
"I’m pleased with the service Mr. Capetillo provided. I was offered a fair rate, and great coverage."
We responded:
"Christopher, Thank you so much for your kind words! We're delighted to hear that Mr. Capetillo provided you with great service and fair coverage. If you ever need assistance in the future, please don’t hesitate to reach out. We appreciate your trust and support! -Maria"
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liss ette

November 13, 2025

5  out of  5
rating by liss ette
"I just love this office- their customer service is great! They always go above and beyond. Today I had the pleasure to work with Arturo Ana he quickly resolved my problem. He was very patient, extremely professional and knowledgeable. Thank you for your help Arturo!"
We responded:
"Lissette, Thank you so much for your wonderful feedback! We’re thrilled to hear that our team, especially Arturo, provided you with exceptional service and resolved your issue quickly. We truly appreciate your kind words and are glad to have been able to assist you. If you ever need anything else, please don’t hesitate to reach out! -Maria"