State Farm® Insurance Agent Maria Capetillo
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Victor R
September 2, 2026
5
out of
5
rating by Victor R
"Frustrated dealing with insurance quotes, continued increase of premiums and on top of that bad customer service, I decided to give not only State Farm a try but specifically Maria Capetillo's agent & team, Elizabeth took my call and she provided guidance, upfront prices, explained policy coverage and saved me between 30-60% for my home, rental, condo and business policies. Look no further for your insurance needs, like a good neighbor SFI!"
We responded:
"Thank you, Victor, for taking the time to share your experience! We're so glad to hear that Elizabeth was able to assist you and provide the support you needed. It's wonderful to know that we could help you save on your insurance premiums while offering clear guidance on your policies. Your satisfaction is our top priority, and we appreciate your trust in Maria Capetillo's team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
M. B.
September 1, 2026
5
out of
5
rating by M. B.
"I'm very pleased with the service Maria and her team provided. I was able to get a better auto and homeowner's insurance quote through her. Maria was very attentive, patient and answered all of my questions so that I could make the best decision. Everything was handled over the phone and through e-mail so it was very easy and convenient."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Edgar E
August 29, 2026
5
out of
5
rating by Edgar E
"Great place to get insurance!!!"
We responded:
"Hi Edgar, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Maria Capetillo’s team. Please reach out to us if any questions come up! - Maria Capetillo’s Insurance Team "
Cristian Hernandez
August 21, 2026
5
out of
5
rating by Cristian Hernandez
"Maria Capetillo was really helpful today she went above and beyond with her customer service I really appreciate it ."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Mohit Kakadia
August 15, 2026
5
out of
5
rating by Mohit Kakadia
"Arturo is very knowledgeable and professional. He takes care of customers very well."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Maria Capetillo’s team. "
Roger David Sanchez
August 14, 2026
5
out of
5
rating by Roger David Sanchez
"Very polite, quick service."
We responded:
"Roger, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Michelle Ruiz
August 9, 2026
5
out of
5
rating by Michelle Ruiz
"The entire team is always friendly and professional. Griselda is my favorite, I love how patient and respectful she is. My dad has several policies with them. Highly recommended!"
We responded:
"Hi Michelle, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Maria Capetillo’s team. Please reach out to us if any questions come up! - Maria Capetillo’s Insurance Team "
Jennifer Cazares
August 6, 2026
5
out of
5
rating by Jennifer Cazares
"I can’t say enough great things about Griselda! She has gone above and beyond to help me through a very stressful insurance situation with my car. From the very beginning, she has been patient, kind, knowledgeable, and always willing to answer my questions. She took the time to explain everything, kept me updated, and truly made me feel like she cared about helping me—not just as a customer, but as a person.
It’s rare to find someone who is this dedicated and compassionate. Thanks to Griselda, what could have been an overwhelming experience became so much easier to navigate. Her professionalism, outstanding customer service, and genuine care are the reasons I’ll continue recommending her to friends and family."
We responded:
"Jennifer, thank you for the fantastic review! We’re always here to support you with your insurance needs in Romeoville. "
Kathy Siller
August 4, 2026
5
out of
5
rating by Kathy Siller
"Lorena was very helpful very kind and solved my problem efficiently"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jodi Schalk
July 31, 2026
5
out of
5
rating by Jodi Schalk
"Maria was great to work with."
We responded:
"Jodi, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Sam Pacheco
July 27, 2026
5
out of
5
rating by Sam Pacheco
"Best Insurance Agent Around The Romeoville , Plainfield , Joliet Area , Maria And Her Team Are Very Knowledgeable And Professional."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Romeoville to know you had such a great experience with us. "
Yurisma Herrera
July 25, 2026
5
out of
5
rating by Yurisma Herrera
"Spoke with Arturo about some concerns I had and he was able to figure it all out for me in no time and save me some money. Definitely always a great experience with Maria Capetillo State Farm."
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Maria Capetillo’s team. "
Gloria Manade
July 24, 2026
5
out of
5
rating by Gloria Manade
"I am very pleased to have Maria's team always assist me with any questions that I have and do not understand. They are ALL courteous, kind and knowledgeable.
Today Lorena explained everything in detail to ease my concerns. Lorena went above and beyond her duties to resolve my issue. I give Lorena 💯 plus more for her exceptional knowledge and expertise.
Thank you
Gloria Manade"
We responded:
"Gloria, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Romeoville insurance team! - Your State Farm Agent, Maria Capetillo "
Benjamin
July 22, 2026
5
out of
5
rating by Benjamin
"Very good service and patience, we just switched from Allstate and we save, may wife and i, auto and home insurance they helped us with our needs and help us find our right coverage, we got better coverage and pay less then before, overall very professional service , we’re happy thanks for your help"
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Romeoville to know you had such a great experience with us. "
Stain Dog
July 21, 2026
5
out of
5
rating by Stain Dog
"My wife and I went after work and spoke to Arturo about a quote. He was very knowledgeable and quickly answered our questions. We ended up bundling our home and vehicles and saving hundreds of dollars a month. We have the same coverage or better then we had before."
We responded:
"Stain, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Romeoville insurance team! - Your State Farm Agent, Maria Capetillo "
Adriana Belman
July 15, 2026
5
out of
5
rating by Adriana Belman
"Gracias Lorena por tu excelente servicio fue de mucha ayuda.
Me parecio excelente que durante el proceso me estuvieras explicando."
We responded:
"Thank you so much for the 5 stars, Adriana! We truly appreciate your feedback and are always happy to help whenever you need us. "
Greg Zaldivar
July 6, 2026
5
out of
5
rating by Greg Zaldivar
"Great Coustomer service"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Maria Capetillo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
Sierra Burdette
July 2, 2026
5
out of
5
rating by Sierra Burdette
"Maria was amazing. I’m new to the state of Illinois but not new to State Farm. After supplying Maria with a couple of pieces of information, she was able to pull up my file and within a matter of minutes was able to provide me with a quote comparable to what I was getting in the other state. I can’t believe how easy the whole process was. I would definitely suggest Maria to anyone that is looking for insurance! Thanks Maria!!"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Maria Capetillo’s Team. "
Erick Maldonado
July 1, 2026
5
out of
5
rating by Erick Maldonado
"Maria has been our insurance representative for years, and she has always been incredibly attentive, knowledgeable, and responsive. She consistently goes above and beyond to make the process smooth and stress-free, and we know we can always count on her and her team for excellent service. I can’t recommend Maria and her team highly enough!"
We responded:
"Erick, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Maria Capetillo’s Team—we are always here to help!"
Natalie McHugh
July 1, 2026
5
out of
5
rating by Natalie McHugh
"Maria’s office has been very helpful and professional in providing us with auto insurance. I have a new teen driver and rates with my former provider went through the roof. State Farm’s rates were much better and her team made the transition very easy. Highly recommend!"
We responded:
"Thanks for the impressive review! We are thrilled to hear you had a wonderful experience with State Farm Agent Maria Capetillo’s Team here in Romeoville . "
Delia Davila
June 30, 2026
5
out of
5
rating by Delia Davila
"Very good service! They solved all my problems and helped me decide the best option for my car insurance 👍"
We responded:
"Delia, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Maria Capetillo’s Team here in our Romeoville office. "
Ulices Garcia
June 29, 2026
5
out of
5
rating by Ulices Garcia
"Amazing service thank you Griselda"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a wonderful experience with us here at State Farm Agent Maria Capetillo’s Team. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
pep Martinez
June 29, 2026
5
out of
5
rating by pep Martinez
"Necesitaba con urgencia una aseguransa y Lorena muy atenta y bien explicado mi cotización y con el precio estoy muy satisfecho,
Muchas gracias 🙏"
We responded:
"Thank you for taking the time to leave such a great review, pep. We strive for excellence in all things insurance and are grateful for your positive feedback. "
Daniel Brito
June 27, 2026
5
out of
5
rating by Daniel Brito
"Excelente comunicacion, trato amable y cordial resolvieron mi problema en tiempo récord"
We responded:
"Wow, thank you for the 5-star review, Daniel! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
Marius Povilaitis
June 27, 2026
5
out of
5
rating by Marius Povilaitis
"Very friendly people, best customer service I ever experienced. Thank you so much for your help. Hardly suggest using this State Farm Office in Romeoville ❤️"
We responded:
"Thanks for the impressive review! We genuinely appreciate you taking the time to leave this great feedback for us here on State Farm Agent Maria Capetillo’s Team. "