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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Matthew Chicke

March 20, 2025

5  out of  5
rating by Matthew Chicke
"Easy to work with and transparent with communication."
We responded:
"Matthew, thanks so much for your kind words. I am glad to hear we are easy to work with and I hope to continue helping you in the future. -Maria"
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Andrea Johnson

March 17, 2025

5  out of  5
rating by Andrea Johnson
"Like a good neighbor, Maria is there! She is very professional and easy to work with!"
We responded:
"Andrea, thank so much for your kind words! I'm glad I was able to help you. I really appreciate your trust. -Maria"
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Pluto Arndt

March 7, 2025

5  out of  5
rating by Pluto Arndt
"Make sure you ask for Arturo he’s the best!!! He’s super helpful and really caring and was super supportive"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Arturo provided you with such exceptional service. He truly goes above and beyond to ensure our customers feel supported and cared for. We appreciate your recommendation and look forward to serving you again soon! -Maria"
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Victor R

March 7, 2025

5  out of  5
rating by Victor R
"Frustrated dealing with insurance quotes, continued increase of premiums and on top of that bad customer service, I decided to give not only State Farm a try but specifically Maria Capetillo's agent & team, Elizabeth took my call and she provided guidance, upfront prices, explained policy coverage and saved me between 30-60% for my home, rental, condo and business policies. Look no further for your insurance needs, like a good neighbor SFI!"
We responded:
"Thank you, Victor, for taking the time to share your experience! We're so glad to hear that Elizabeth was able to assist you and provide the support you needed. It's wonderful to know that we could help you save on your insurance premiums while offering clear guidance on your policies. Your satisfaction is our top priority, and we appreciate your trust in Maria Capetillo's team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Angel Garcia

March 7, 2025

5  out of  5
rating by Angel Garcia
"Very good quality on service"
We responded:
"Thank you so much for your kind words, Angel! We're thrilled to hear that you found our service to be of very good quality. Providing exceptional service is always our goal, and it’s wonderful to know we met your expectations. Please don’t hesitate to reach out if there’s anything else we can assist you with. We look forward to serving you again! - Maria "
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Nicole Mikaela Matias

February 26, 2025

5  out of  5
rating by Nicole Mikaela Matias
"Elizabeth is really an amazing and very helpful agent!"
We responded:
"Nicole, thank you for your kind words! We’re so glad Elizabeth was able to assist you and provide excellent service. We appreciate you being a valued customer! - Maria"
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Duniel Fernández Galán

February 26, 2025

5  out of  5
rating by Duniel Fernández Galán
"Hoy estuve en la oficina de state farm me atendió muy bien Elizabeth de Ávila. Me explicó todo muy detallado, una gran actitud súper amable. 100% Recomendada"
We responded:
"Hola Duniel, ¡Gracias por tu comentario! Me alegra saber que tuviste una buena experiencia con Elizabeth. Apreciamos tu recomendación y esperamos verte de nuevo pronto. -Maria"
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Arianna Borges Coca

February 26, 2025

5  out of  5
rating by Arianna Borges Coca
"Muy agradable en su trato, paciente y con gran dominio de los beneficios de cada póliza. 10 de 10"
We responded:
"Arianna, thank you so much for your kind words! I am thrilled to hear you had a pleasant experience with us and that our team was able to assist you with patience and knowledge. We look forward to serving you again! -Maria "
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olga barajas

February 17, 2025

5  out of  5
rating by olga barajas
"María Capetillo provides an excellent customer service. Always professional and friendly at the same time , answers all my questions I have recommended friends and family to visit her office and choose her as their agent and State Farm as their insurance company . I’m very pleased with her service"
We responded:
"Olga, thank you so much for your kind words! I really appreciate it. I'm glad to hear you had a great experience. I appreciate your support and look forward to helping you again! I greatly appreciate your recommendations to your friends and family; it means a lot to me! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your support! -Maria :)"
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zaid rasheed

February 15, 2025

5  out of  5
rating by zaid rasheed
"Was absolutely wonderful and a pleasure working with Griselda at State Farm!!! It was not only a smooth, transparent and comfortable process staring the policy, getting the right information and applicable discounts but also when my insurance was about to lapse due to non-payment by the mortgage company. Not many people reach out but she did and was very helpful working switfly with constant communication and updates to resolve the issue within a few hours. Great service, Highly recommended!! Zayd"
We responded:
"Thank you, Zaid, for your 5-star review! We truly appreciate your support and are glad to know you had a great experience with our agency. If there’s anything we can assist you with in the future, don’t hesitate to reach out! - Maria"
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mara osornio

February 8, 2025

5  out of  5
rating by mara osornio
"exelente servicing, recomendada Elizabeth De Avila Osornio"
We responded:
"Mara, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Elizabeth's service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! -Maria :) "
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Jason M

January 15, 2025

5  out of  5
rating by Jason M
"Elizabeth was absolutely great! She was very polite, quick to answer questions, helped me out on all aspects that I didn’t fully understand and seems to have a propensity for making customers happy. I was very impressed"
We responded:
"Thank you, Jason, for your wonderful feedback! We're thrilled to hear that Elizabeth was able to assist you so effectively and made such a positive impression. We’ll be sure to share your kind words with her. Your satisfaction means a lot to us! - Maria"
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Raúl Morales

December 24, 2024

5  out of  5
rating by Raúl Morales
"Muy contento con su servicio!"
We responded:
"Thank you, Raul, for your kind words! We’re thrilled to hear that you’re happy with our service. It’s our goal to provide excellent support to all our customers. Please don’t hesitate to reach out if you ever need assistance in the future! - Maria ¡Gracias, Raul, por tus amables palabras! Nos alegra saber que estás contento con nuestro servicio. Nuestro objetivo es brindar un apoyo excelente a todos nuestros clientes. ¡No dudes en contactarnos si necesitas ayuda en el futuro! - Maria "
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Raul Palma

December 10, 2024

5  out of  5
rating by Raul Palma
"Muy contento con la atención que me dieron muchas gracias Elizabeth recomendado 100%"
We responded:
"Raúl, thanks so much for your great review. We really appreciate it. Please let us know if there is any additional insurance needs we can help you with. -Maria"
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ElAgTv

November 21, 2024

5  out of  5
rating by ElAgTv
"María Capetillo Has Been My Insurance Agent For The Past 17 Years She’s Provides An Excellent Service I Highly Recommend Her."
We responded:
"Thanks so much for your review. My team members and myself are always here to help with all your insurance needs. I really appreciate the opportunity. "
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zeke mercado

November 15, 2024

5  out of  5
rating by zeke mercado
"Very helpful personas muy professional happy with their services muy Feliz con su servicios.."
We responded:
"Thank you very much, Zeke! I appreciate you sharing your experience with our team. It's wonderful to hear from customers like you! Thank you for choosing to work with our office. – Maria ¡Muchas gracias Zeke! Le agradezco que comparta su experiencia con nuestro equipo. ¡Es maravilloso saber de clientes como usted! Gracias por elegir trabajar con nuestra oficina. – Maria "
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Angie Robinson

November 8, 2024

5  out of  5
rating by Angie Robinson
"Maria is an awesome agent. I relocated from Virginia and she’s been my agent ever since. She is responsive, professional, and reliable! I’m glad I have her! Like a good neighbor, Maria is there!!"
We responded:
"Hi Angie, thank you so much for your kind words. I really appreciate it. And thank you for sharing your experience! I am thrilled to hear that I have been able to provide responsive, professional, and reliable service since your move. It’s wonderful to know we've been there to support you every step of the way. Thank you for being part of our State Farm family! - Maria "
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Sergio Gomez

October 25, 2024

5  out of  5
rating by Sergio Gomez
"Lorena has been our State Farm agent for quite some time, she is very helpful with us and understands our needs and concerns when we have questions with our policy. I highly recommend State Farm."
We responded:
"Sergio, Thank you so much for your kind words! We're thrilled to hear that Lorena has been able to assist you effectively and that you feel supported with your policy. Your recommendation means a lot to us! If you have any more questions or need further assistance, please don't hesitate to reach out. We appreciate your trust in State Farm! -Maria"
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Carson Richter

October 23, 2024

1  out of  5
rating by Carson Richter
"Wanted a quote. Left contact info and State Farm said she would reach out for my questions so I could get started with State Farm. She never reached out. If she can’t even call me to get me set up with insurance imagine what happens when I have an issue or a claim. Definitely lost my business. Update: here Maria is claiming she didn’t have my info. Never provided it after her follow up but here I am getting letters from her. So she lied. Even says she provided it a few months ago."
We responded:
"Hi Carson, I’m very sorry for your experience with us and sincerely apologize for any errors. I’d love to discuss this further with you. I appreciate you sharing your frustration, as it allows me to make changes to our office that improve customer experience. - Maria"
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Kassandra Ruiz

October 11, 2024

5  out of  5
rating by Kassandra Ruiz
"Had an amazing experience, Griselda was great help in solving my dilemma. Super fast and reliable. Thank you for all your help."
We responded:
"Thank you so much, Kassandra! We're thrilled to hear that Griselda was able to help you quickly and efficiently. If you ever need anything else, we’re here to assist! We sincerely appreciate your feedback and support of our State Farm team. – Maria :)"
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Denisse Tirado

September 20, 2024

5  out of  5
rating by Denisse Tirado
"Maria Capetillo was was professional, efficient, and had a sense of urgency with what I requested. Highly recommend. Thanks Maria! :D"
We responded:
"Denisse, thank you for taking the time to write this positive review! I really appreciate your recommendation. Thanks again and have a great day! -Maria :)"
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Agata Korman

September 10, 2024

5  out of  5
rating by Agata Korman
"Maria and her team are the best, they gave me a nice deal with insurance. When my teenager started driving they gave me the best offer no other insurance company was able to give me. Whenever I have a problem they're always there for me, can not thank them enough for the help."
We responded:
"Thank you so much, Agata, for your kind words! We’re thrilled to hear that me and my team have been able to provide you with excellent service. It’s wonderful to know that we’ve been there to help whenever you’ve needed it. Your support means a lot to us, and we’re happy to assist you. Thanks again for choosing us! – Maria"
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EILEEN HARASTI

August 30, 2024

5  out of  5
rating by EILEEN HARASTI
"Very knowledgable"
We responded:
"Thank you, Eileen, for your kind words! We’re glad to hear that you found our team knowledgeable. If you ever have any more questions or need further assistance, we’re here to help. Thanks for choosing us! – Maria"
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Belinda Garcia

August 29, 2024

5  out of  5
rating by Belinda Garcia
"Recently started my own small business and had a last minute event come up I needed very specific insurance coverage for and Maria and her team were so easy to work with. This is my first time having to work with an insurance agent for business and couldn’t have ask for a more understanding and professional team to work with. Definitely recommend this team and hope to work with them for years to come!"
We responded:
"Thank you so much, Belinda, for sharing your experience! We’re thrilled to hear that our team was able to help you with your insurance needs. It’s wonderful to know that your first experience working with an insurance agent for your business was positive. We’re excited to work with you for years to come, and we’re here to support your business needs. Thanks again for your recommendation! – Maria"
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Erica De Dios

August 20, 2024

5  out of  5
rating by Erica De Dios
"Very attentive and professional. I didn't catch the agent's name but she was very nice and worked with me to get the lowest rate. Edited 8/20/2024. Her name is Lorena"
We responded:
"Thank you, Erica, for your kind words! We’re so glad that Lorena provided you with attentive service. Your feedback means a lot to us, and we’re here to help with anything you need. Thanks again for choosing our State Farm team! – Maria"