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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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David Gonzalez

April 15, 2025

4  out of  5
rating by David Gonzalez
"Por lo regular Lorena es la que atiende mis llamadas ella hace un muy buen servicio al cliente profesional y amable"
We responded:
"Thank you so much, David! We’re glad Lorena has provided you with such experienced and friendly service. We’re lucky to have her on our team, and your kind words truly mean a lot to all of us. We appreciate your support and are here to help! - Maria ¡Muchas gracias, David! Nos alegra saber que Lorena te ha brindado un servicio tan profesional y amable. Somos afortunados de contar con ella en nuestro equipo, y tus palabras significan mucho para todos nosotros. ¡Agradecemos tu confianza y siempre estamos aquí para ayudarte! - Maria "
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Carmen Munoz

April 15, 2025

5  out of  5
rating by Carmen Munoz
"Recibimos un servicio excelente y profesional. Sra. Griselda muchas gracias por ayudarnos y explicarnos cada paso con toda la experiencia y atención tan excelente al cliente."
We responded:
"¡Hola Carmen! Muchísimas gracias por su comentario tan amable. Nos alegra saber que recibió un servicio excelente y profesional. Nos da mucho gusto que Griselda pudo asistirle con tanta atención y experiencia. ¡Gracias por confiar en el equipo de Maria Capetillo State Farm! - Maria Hi Carmen, thank you so much for your kind words! We're thrilled to hear you received excellent and experienced service. We're especially glad Griselda was able to guide you with care and clarity each step of the way. Your support means the world to us! - Maria "
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Cesar Perez

April 12, 2025

5  out of  5
rating by Cesar Perez
"Very good professional service, good rates and good coverage"
We responded:
"Cesar, Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our professional service and found our rates and coverage to your liking. Your feedback motivates us to continue providing the best service possible. If you need anything else or have any questions, feel free to reach out. We look forward to serving you again! -Maria :)"
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RAJ k SEHGAL

April 10, 2025

5  out of  5
rating by RAJ k SEHGAL
"Great service and very knowledgeable."
We responded:
"Raj, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience with our service and found our team knowledgeable. Your satisfaction is our top priority, and your feedback motivates us to keep doing our best. We look forward to serving you again soon! -Maria :)"
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mehran arjmand

April 1, 2025

5  out of  5
rating by mehran arjmand
"I reached out to This office for home insurance by phone. The State Farm agent (Griselda) answered all my questions patiently and provided me a home insurance quote right away. The coverage and premiums she provided was very reasonable and satisfactory for me. I highly recommend her expertise and customer service."
We responded:
"Thank you for your fantastic review, Mehran! We're so glad Griselda was able to assist you with your home insurance needs and provide you with a reasonable quote. She strives to offer excellent customer service, and we appreciate your kind words and recommendation. If you ever need anything else, don't hesitate to reach out! - Maria "
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Rizwan Chaudry

April 1, 2025

5  out of  5
rating by Rizwan Chaudry
"As always very helpful. Griselda is knowledgeable and worked through all options patiently to find me best options to manage costs."
We responded:
"Rizwan, we’re so happy to hear that Griselda provided the knowledge and patience needed to help you choose your coverage. Managing costs can be tricky, but we’re here to make the process as smooth as possible. Thanks for your continued support and for being part of the Maria Capetillo State Farm family! - Maria"
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ABEL LOPEZ

March 27, 2025

5  out of  5
rating by ABEL LOPEZ
"Muy buena la atencion Ayuda en cualquier Duda que tengas los pagos no son malos ni altos responden como tal te explican"
We responded:
"Thank you, Abel, for your kind review! We’re so glad to hear that you had a great experience with our team. Providing clear explanations and excellent customer service is our priority. If you ever have any questions, we’re always here to help! - Maria ¡Gracias, Abel, por tu amable reseña! Nos alegra saber que tuviste una excelente experiencia con nuestro equipo. Brindar explicaciones claras y un excelente servicio al cliente es nuestra prioridad. Si alguna vez tienes preguntas, ¡siempre estamos aquí para ayudarte! - Maria"
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Wendy Galvez

March 26, 2025

5  out of  5
rating by Wendy Galvez
"We have been with Statefarm for over 6 years now ! We have had good results and the customer service we receive from Elizabeth is outstanding always willing to help and or figure out our concerns. Highly recommended!"
We responded:
"Thank you so much for your loyalty and kind words, Wendy! We truly appreciate you being part of the Maria Capetillo State Farm family for over six years. It’s wonderful to hear that Elizabeth has provided you with outstanding customer service—we’ll be sure to share your kind words with her! We're here to help with your insurance needs. Thank you for your recommendation! - Maria"
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shane

March 25, 2025

5  out of  5
rating by shane
"I had an amazing experience with Elisabeth at State Farm! She was professional, knowledgeable, and took the time to find me the best deal on my car insurance. She made the whole process smooth and stress-free, explaining everything clearly and ensuring I got the coverage I needed at a great price. If you're looking for someone who truly cares about helping their customers, I highly recommend Elisabeth."
We responded:
"Thank you, Shane, for your wonderful review! We're delighted to hear that Elizabeth provided you with a smooth and stress-free experience while finding the best coverage for your car insurance. Providing excellent service and ensuring our customers feel informed and supported is our top priority. We truly appreciate your recommendation and look forward to assisting you in the future! - Maria "
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Jessica Bebar

March 25, 2025

5  out of  5
rating by Jessica Bebar
"Elizabeth is always responsive, friendly and helpful. She takes care of everything!"
We responded:
"Thank you, Jessica! We're so glad to hear Elizabeth has been providing excellent service. We truly appreciate your kind words! - Maria"
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Matthew Chicke

March 20, 2025

5  out of  5
rating by Matthew Chicke
"Easy to work with and transparent with communication."
We responded:
"Matthew, thanks so much for your kind words. I am glad to hear we are easy to work with and I hope to continue helping you in the future. -Maria"
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Andrea Johnson

March 17, 2025

5  out of  5
rating by Andrea Johnson
"Like a good neighbor, Maria is there! She is very professional and easy to work with!"
We responded:
"Andrea, thank so much for your kind words! I'm glad I was able to help you. I really appreciate your trust. -Maria"
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Pluto Arndt

March 7, 2025

5  out of  5
rating by Pluto Arndt
"Make sure you ask for Arturo he’s the best!!! He’s super helpful and really caring and was super supportive"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that Arturo provided you with such exceptional service. He truly goes above and beyond to ensure our customers feel supported and cared for. We appreciate your recommendation and look forward to serving you again soon! -Maria"
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Victor R

March 7, 2025

5  out of  5
rating by Victor R
"Frustrated dealing with insurance quotes, continued increase of premiums and on top of that bad customer service, I decided to give not only State Farm a try but specifically Maria Capetillo's agent & team, Elizabeth took my call and she provided guidance, upfront prices, explained policy coverage and saved me between 30-60% for my home, rental, condo and business policies. Look no further for your insurance needs, like a good neighbor SFI!"
We responded:
"Thank you, Victor, for taking the time to share your experience! We're so glad to hear that Elizabeth was able to assist you and provide the support you needed. It's wonderful to know that we could help you save on your insurance premiums while offering clear guidance on your policies. Your satisfaction is our top priority, and we appreciate your trust in Maria Capetillo's team. If you have any further questions or need assistance in the future, please don’t hesitate to reach out. We're here to help!"
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Angel Garcia

March 7, 2025

5  out of  5
rating by Angel Garcia
"Very good quality on service"
We responded:
"Thank you so much for your kind words, Angel! We're thrilled to hear that you found our service to be of very good quality. Providing exceptional service is always our goal, and it’s wonderful to know we met your expectations. Please don’t hesitate to reach out if there’s anything else we can assist you with. We look forward to serving you again! - Maria "
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Nicole Mikaela Matias

February 26, 2025

5  out of  5
rating by Nicole Mikaela Matias
"Elizabeth is really an amazing and very helpful agent!"
We responded:
"Nicole, thank you for your kind words! We’re so glad Elizabeth was able to assist you and provide excellent service. We appreciate you being a valued customer! - Maria"
Profile photo of Duniel Fernández Galán

Duniel Fernández Galán

February 26, 2025

5  out of  5
rating by Duniel Fernández Galán
"Hoy estuve en la oficina de state farm me atendió muy bien Elizabeth de Ávila. Me explicó todo muy detallado, una gran actitud súper amable. 100% Recomendada"
We responded:
"Hola Duniel, ¡Gracias por tu comentario! Me alegra saber que tuviste una buena experiencia con Elizabeth. Apreciamos tu recomendación y esperamos verte de nuevo pronto. -Maria"
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Arianna Borges Coca

February 26, 2025

5  out of  5
rating by Arianna Borges Coca
"Muy agradable en su trato, paciente y con gran dominio de los beneficios de cada póliza. 10 de 10"
We responded:
"Arianna, thank you so much for your kind words! I am thrilled to hear you had a pleasant experience with us and that our team was able to assist you with patience and knowledge. We look forward to serving you again! -Maria "
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olga barajas

February 17, 2025

5  out of  5
rating by olga barajas
"María Capetillo provides an excellent customer service. Always professional and friendly at the same time , answers all my questions I have recommended friends and family to visit her office and choose her as their agent and State Farm as their insurance company . I’m very pleased with her service"
We responded:
"Olga, thank you so much for your kind words! I really appreciate it. I'm glad to hear you had a great experience. I appreciate your support and look forward to helping you again! I greatly appreciate your recommendations to your friends and family; it means a lot to me! If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. Thank you once again for your support! -Maria :)"
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zaid rasheed

February 15, 2025

5  out of  5
rating by zaid rasheed
"Was absolutely wonderful and a pleasure working with Griselda at State Farm!!! It was not only a smooth, transparent and comfortable process staring the policy, getting the right information and applicable discounts but also when my insurance was about to lapse due to non-payment by the mortgage company. Not many people reach out but she did and was very helpful working switfly with constant communication and updates to resolve the issue within a few hours. Great service, Highly recommended!! Zayd"
We responded:
"Thank you, Zaid, for your 5-star review! We truly appreciate your support and are glad to know you had a great experience with our agency. If there’s anything we can assist you with in the future, don’t hesitate to reach out! - Maria"
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mara osornio

February 8, 2025

5  out of  5
rating by mara osornio
"exelente servicing, recomendada Elizabeth De Avila Osornio"
We responded:
"Mara, Thank you so much for your kind words! We're thrilled to hear that you had an excellent experience with Elizabeth's service. Your satisfaction is our top priority, and we appreciate your support. We look forward to serving you again soon! -Maria :) "
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Jason M

January 15, 2025

5  out of  5
rating by Jason M
"Elizabeth was absolutely great! She was very polite, quick to answer questions, helped me out on all aspects that I didn’t fully understand and seems to have a propensity for making customers happy. I was very impressed"
We responded:
"Thank you, Jason, for your wonderful feedback! We're thrilled to hear that Elizabeth was able to assist you so effectively and made such a positive impression. We’ll be sure to share your kind words with her. Your satisfaction means a lot to us! - Maria"
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Raúl Morales

December 24, 2024

5  out of  5
rating by Raúl Morales
"Muy contento con su servicio!"
We responded:
"Thank you, Raul, for your kind words! We’re thrilled to hear that you’re happy with our service. It’s our goal to provide excellent support to all our customers. Please don’t hesitate to reach out if you ever need assistance in the future! - Maria ¡Gracias, Raul, por tus amables palabras! Nos alegra saber que estás contento con nuestro servicio. Nuestro objetivo es brindar un apoyo excelente a todos nuestros clientes. ¡No dudes en contactarnos si necesitas ayuda en el futuro! - Maria "
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Raul Palma

December 10, 2024

5  out of  5
rating by Raul Palma
"Muy contento con la atención que me dieron muchas gracias Elizabeth recomendado 100%"
We responded:
"Raúl, thanks so much for your great review. We really appreciate it. Please let us know if there is any additional insurance needs we can help you with. -Maria"
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ElAgTv

November 21, 2024

5  out of  5
rating by ElAgTv
"María Capetillo Has Been My Insurance Agent For The Past 17 Years She’s Provides An Excellent Service I Highly Recommend Her."
We responded:
"Thanks so much for your review. My team members and myself are always here to help with all your insurance needs. I really appreciate the opportunity. "